Six tips for how to give powerful feedback as a leader, using empathy, being specific, and body language for feeding back positively and developing reports.

Feedback is a necessary part of personal and professional growth. We need feedback to understand how we are performing in our roles and where we are still developing. Understanding what we are doing ...

What prompted the idea for this course? Given that my students pursue careers in an incredibly wide range of fields — business, philanthropy, sports, medicine, finance, human rights, education — I ...

Early in my (Chantal’s) career, my manager, Scott, shared something in my annual review that I’ll never forget. My sarcastic sense of humor made some people uncomfortable. He recommended that I “tone ...

Giving helpful feedback is a skill that develops over time. In this online communications course, you will uncover the simple principles expert managers use to improve and motivate employee ...

Today, strengthening and engaging your teams is about much more than an employee-of-the-month plaque. Here are five ways you ...

When feedback is interpreted as threatening to one’s sense of self, it can result in feelings of shame and humiliation, defensiveness, and even aggressive behavior. This tends to occur when the ...

Feedback is supposed to help us grow—but let’s be honest: Sometimes it just makes us feel small. Maybe you’ve had that moment—someone shares a critique or a suggestion, and instead of feeling ...

For managers, supporting underperforming employees requires skilled coaching that inspires growth, ownership and accountability. With the right approach, people managers can uncover the root causes of ...