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Net Promoter Score
NPS
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2:56
YouTube
Customer First Leadership
How Do You Calculate Your Net Promoter Score?
Curious about measuring customer loyalty and predicting growth? This video dives deep into the Net Promoter Score (NPS), explaining exactly what it is and why it's a vital metric for your business. Discover the simple yet powerful method for quantifying customer sentiment and truly understanding your customer base. In this guide, you'll learn ...
4 days ago
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